Privacy policy
TideFrames Privacy Policy
1. Hardware products ("Products"),
2. Website ([https://tideframes.com](https://tideframes.com)) ("Site"),
3. Webbased applications ("Web Apps"),
4. Mobile applications ("Mobile Apps"), and
5. Subscription services ("Subscription Services").
Collectively, the Products, Site, Web Apps, Mobile Apps, and Subscription Services are referred to as the "Services."
By accessing or using our Services, you agree to the terms of this Privacy Policy. Your use is also governed by our [Terms of Service]() (which incorporates this Policy).
1. Changes to This Policy
We may update this Policy periodically. Material changes will be notified by updating the "Last Updated" date or posting a notice on our Site. Continued use of Services after changes constitutes acceptance. Archived versions are available upon request.
2. Information We Collect
2.1 Information You Provide
When you register, purchase, or interact with our Services, you may provide:
Contact details (name, email, phone, address).
Account credentials (username, password).
Payment information.
Device data (IP address, MAC address, firmware version).
Usergenerated content (e.g., uploaded images, device configurations).
2.2 Data from Third Parties
If you integrate thirdparty services (e.g., social media), we may receive information like profile names or linked accounts.
2.3 Automated Collection
We may collect:
Usage data (e.g., device activations, motion sensor logs).
Technical details (browser type, OS, IP address).
Cookies (see Section 7 for optout options).
3. How We Use Your Information
We use your data to:
Provide and personalize Services.
Communicate about your account or transactions.
Improve our Products/Services and marketing (with consent where required).
Comply with legal obligations.
4. Sharing Your Information
We may share data with:
Affiliates: Within our corporate family.
Service Providers: For operations (e.g., payment processing, analytics).
ThirdParty Integrations: When you authorize linking (e.g., smart home platforms).
Legal Requirements: To comply with laws or protect rights.
Business Transfers: In mergers or asset sales (customer data may be transferred).
Aggregated/anonymized data may be shared for analytics.
5. Security
We implement SSL encryption and other measures to protect your data. However, no method is 100% secure. You are responsible for safeguarding your account credentials.
6. International Data Transfers
Data may be processed in the United States or other locations. By using our Services, you consent to this transfer.
7. Your Choices
Marketing Emails: Unsubscribe via links in emails (accountrelated emails are mandatory).
Cookies: Adjust browser settings to block cookies (may affect functionality).
Do Not Track: We do not currently respond to DNT signals.
8. Accessing or Deleting Your Data
You may update or delete account information via the Services. Residual data may be retained as permitted by law.
9. Children’s Privacy
Our Services are not intended for users under 13. We do not knowingly collect their data.
10. Contact Us
For questions about this Policy, email: [support@tideframes.com]
Last Updated: 04.15.2025
1. Hardware products ("Products"),
2. Website ([https://tideframes.com](https://tideframes.com)) ("Site"),
3. Webbased applications ("Web Apps"),
4. Mobile applications ("Mobile Apps"), and
5. Subscription services ("Subscription Services").
Collectively, the Products, Site, Web Apps, Mobile Apps, and Subscription Services are referred to as the "Services."
By accessing or using our Services, you agree to the terms of this Privacy Policy. Your use is also governed by our [Terms of Service]() (which incorporates this Policy).
1. Changes to This Policy
We may update this Policy periodically. Material changes will be notified by updating the "Last Updated" date or posting a notice on our Site. Continued use of Services after changes constitutes acceptance. Archived versions are available upon request.
2. Information We Collect
2.1 Information You Provide
When you register, purchase, or interact with our Services, you may provide:
Contact details (name, email, phone, address).
Account credentials (username, password).
Payment information.
Device data (IP address, MAC address, firmware version).
Usergenerated content (e.g., uploaded images, device configurations).
2.2 Data from Third Parties
If you integrate thirdparty services (e.g., social media), we may receive information like profile names or linked accounts.
2.3 Automated Collection
We may collect:
Usage data (e.g., device activations, motion sensor logs).
Technical details (browser type, OS, IP address).
Cookies (see Section 7 for optout options).
3. How We Use Your Information
We use your data to:
Provide and personalize Services.
Communicate about your account or transactions.
Improve our Products/Services and marketing (with consent where required).
Comply with legal obligations.
4. Sharing Your Information
We may share data with:
Affiliates: Within our corporate family.
Service Providers: For operations (e.g., payment processing, analytics).
ThirdParty Integrations: When you authorize linking (e.g., smart home platforms).
Legal Requirements: To comply with laws or protect rights.
Business Transfers: In mergers or asset sales (customer data may be transferred).
Aggregated/anonymized data may be shared for analytics.
5. Security
We implement SSL encryption and other measures to protect your data. However, no method is 100% secure. You are responsible for safeguarding your account credentials.
6. International Data Transfers
Data may be processed in the United States or other locations. By using our Services, you consent to this transfer.
7. Your Choices
Marketing Emails: Unsubscribe via links in emails (accountrelated emails are mandatory).
Cookies: Adjust browser settings to block cookies (may affect functionality).
Do Not Track: We do not currently respond to DNT signals.
8. Accessing or Deleting Your Data
You may update or delete account information via the Services. Residual data may be retained as permitted by law.
9. Children’s Privacy
Our Services are not intended for users under 13. We do not knowingly collect their data.
10. Contact Us
For questions about this Policy, email: [support@tideframes.com]